Help

further questions?

Candles

Basic Candle Care when Burning

How do I fix a tunneling candle?

How big are the candles?

How can I clean out my candle jar after it burns?

What are the candle made of?

What do the candles smell of?

Can I choose the jewellery?

Can you put a special jewellery in the candle for me?

General

Can I use multiple Discount Codes in one order?

Do you ship physical gift cards out?

Can I use a coupon code to purchase a gift card?

How can I clean out my candle jar after it burns?

How does JewelCandle work?

What payment methods do you offer?

How do I share my photo?

Jewellery

Wax ended up on my ring, what can I do?

How long do I have to wait for my Jewel?

How much is the jewellery worth?

There is no value on my jewellery?

What size are the rings? / What if my ring doesn't fit?

What is the jewellery made of?

Can you put a special jewellery in the candle for me?

Shipping

My Candle was broken during the delivery, what can I do?

Can I change my shipping address after I place my order?

How much is delivery?

How long is the delivery?